Privacy Policy.
At Mindei, we are committed to protecting the privacy and confidentiality of personal information from website visitors, programme participants and MindVoice users.
1. Information We Collect
We may collect personal information such as your name, email address and phone number when you voluntarily provide it through forms, registrations, demo requests or product use.
We may also collect non-personal information about website interactions, such as IP address, browser type, referring website and pages viewed, including through cookies and similar technologies.
For MindVoice and related services, information may include voice recordings, facial-movement data, prosodic features, technical metadata and self-reported wellbeing information used to provide screening and support for signals such as distress, stress, burnout, fatigue and mental strain.
2. Use of Information
We use information to respond to inquiries, provide customer support, deliver requested services, operate products, improve our website and platform, and enhance the browsing and product experience.
- To comply with applicable legal and statutory requirements.
- To respond to your requests.
- Based on contractual obligations with your school, college, employer or other institution.
- For backup and retention for a time-bound period.
- To improve our products and services.
- To fulfil processing that is in our legitimate interest.
4. Data Security
We employ industry-standard security measures intended to safeguard personal information and protect it from unauthorised access, disclosure, alteration or destruction.
No method of internet transmission or electronic storage is completely secure, so absolute security cannot be guaranteed.
5. Your Choices
You may request access to personal information we hold about you, and request correction, update or deletion where applicable.
You can opt out of promotional emails by following the instructions provided in those emails.
6. Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy does not apply to third-party practices, and we are not responsible for their privacy policies or practices.
7. Consent
By interacting with our website or services, you consent to the collection, use and sharing of information as described in this Privacy Policy and any programme-specific notices shown to you.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in practices or for operational, legal or regulatory reasons. Updates will be posted on this page with the latest revision date.
9. Contact
For privacy questions, data requests or complaints, contact support@mindei.in.